Returns & Exchanges
What if I want to return or exchange a piece?
We hope you love your new item! But if you are not completely satisfied, return your purchase with receipt and packaging within 30 days from purchase for a refund or exchange. If an item is being returned through the mail, customer assumes return shipping cost. Please ship all items to be returned with Priority Mail and signature confirmation.
Only rings that have been sold off the shelf and not resized may be returned or exchanged in the 30 day time period. Any ring that has been resized is not eligible for return/exchange.
Custom orders are non-refundable and must be paid in full within 90 days of downpayment. All sales are final on any discounted, sale or clearance items. Consignment items and Featured Designer items are non-refundable.
What about Christmas gifts?
We offer extended holiday gift return and exchanges. Any eligible piece purchased between November 15th through December 31st can be exchanged or refunded until January 31st.