FAQ's

Frequently Asked Questions

If you do not see your question here, feel free to contact us for more information.

How long will it take my item to ship?

Please reference our shipping and production time tables. All items have the production time in their description, most items are in stock and ready to ship.

Do you offer free local pick up?

Yes, we offer free local pick up through our online checkout for your convenience. Please select local pick up before selecting any payment method.

How long will it take to get my ring?

Please reference our shipping and production time tables.All items have the production time in their description, most items are in stock and ready to ship.

Can I return or exchange my item?

Please see our full return & exchange policy.

I’m allergic to nickel, can I wear your jewelry?

Sterling silver does not contain nickel. Most people who have a metal allergy are allergic to nickel. We do not use nickel in our jewelry.

Can I return or exchange a ring for a different size?

We do not allow exchanges on any rings unless they were bought in the store, off the shelf and have not been resized, and are exchanged within 30 days. In most cases this means we cannot return or exchange any rings. Please see our full return & exchange policy.

How do I find out my ring size?

If you are unsure of your ring size, the most accurate way to be sized is at a jewelry store. We recommend being sized in the millimeter width you are interested in purchasing to get a true fit. We also have a ring sizer available for purchase. More information on figuring out a ring size

Can my ring be resized?

Please reference our repairs & resizing page for more information.

How do I find out my bracelet size?

Please see the sizing information within the bracelet listings on our website. Or you can find all of our sizing information on our jewelry sizing page.

Can I get an item repaired?

Please reference our repairs & resizing page for more information.

I lost an earring, can I get a replacement? What if I don't see it on the website?

Please reference our repairs & resizing page for more information.

We can recreate nearly any piece that you have bought from us. You can contact us for a quote and include as many details as possible about the lost piece and name of the purchaser, order number and receipt if you have one.

Does your website list the same items available in your physical shop?

Yes, each item you find in the physical shop is also listed online. There are also a few gold rings listed online that we do not stock in the store that are made when you order.

How do I clean and care for my jewelry, mask or artisan goods?

Please see our cleaning & care page.

How do I place a custom order?

Please refer to our custom order page for more information.

Can I use my own stones or metal in a custom ring?

Unfortunately, we are unable to use your metal in our custom designs. If you have a diamond over 4mm in diameter, please contact us to inquire if we can use your diamond in a custom ring design. We are unable to work with other stones at this time.

What metals do you work with?

We work in sterling silver, copper, brass, palladium white gold, rose gold and yellow gold. Please refer to our materials page for more information.

We pride ourselves on using eco-friendly recycled metals in our work, including local salvaged Upper Peninsula copper.

What metals do you use in your rings?

Please see this blog post for more information about choosing the best metal for your ring.

Can you make me a copper ring?

Copper is not recommended for wedding rings, it is a softer metal and is not the most durable for a ring. Furthermore, some variations of skin pH levels can cause an etching to the copper when the copper is paired with sterling silver. Rose gold is a great alternative to copper, our 14K Rose gold is also very close in color to copper and is more durable.

What are my stone choices & settings?

We specialize in setting round stones in tube settings and flush settings and can also set cabochons (domed top, flat back stones). Tube and flush settings are durable and snag-free, allowing for comfortable wearing for an active lifestyle. We offer a variety of certified recycled diamonds, rustic rose cut diamonds, Michigan Greenstone, Lake Superior agates, copper banded Lake Superior agates, and other gemstones. Please contact us for more information on our stone inventory.

Are your recycled diamonds certified?

Yes, our supplier verifies and certifies all the recycled diamonds used in our pieces.

What inspires Beth's designs?

Beth Millner Jewelry is designed for the active, modern individual with simplicity and ease of wearing in mind. We make unique pieces that can be worn everyday, in casual or formal settings. Our strong nature themes offer a timeless connection to a more natural lifestyle.

Beth's tree designs often depict a relationship between trees which relate to each like people. A tree couple's love is strong and steadfast, with deep roots and high reaching branches and a family tree is united and rooted as one, even as its branches grow in different directions and reach new heights.

Beth draws inspiration for each design from the beautiful natural landscape of the Upper Peninsula of Michigan and Lake Superior. Our original line of U.P. and Lake Superior silhouette jewelry is a popular way to show pride in our area. Some of Beth's favorite local places have been direct inspirations in many mixed metal and silver pieces including Little Presque Isle, Wetmore Landing, Picnic Rocks, Presque Isle Park, the Iron Ore Heritage Trail and many others!

Where is your jewelry made?

All of our jewelry is made by hand in our downtown studio in Marquette, Michigan. If you get the chance to visit the shop, you can often hear us working away upstairs!

Does Beth teach any classes?

Beth is not currently scheduled to teach any classes. Please sign up for our newsletter or follow us on social media to stay updated on any future classes or workshops. In the fall of 2021 Beth will be teaching two jewelry courses at Northern Michigan University.

Can I create a wishlist?

Read our blog post about using our online Favorites feature. Plus we offer in-store wishlists.

Can you donate an item to my organization or fundraiser?

Donating and giving back to our community is a huge part of our business ethos! Contact us using the form on our website and we will let you know if donating to your organization or fundraiser can fit into our donation budget.

Are you hiring?

Please follow us on social media or sign up for our newsletter to be the first to hear when a position is open.

Rainbow Forest is Phenomenal

We love the Rainbow Forest Artist prints and are planning to frame all 6 together and give them a special placement in our northern Minnesota lake home! Love your jewelry, but also love the non-jewelry options you’re offering to your fans!

Dainty

Love the detail on this ring!

I LOVE THEM!!!

Very friendly and courteous lady. And beautiful jewelry. Will go back.

Mini Hummingbird Pendant

A beautiful Graduation Gift for my niece. She loved it.

Wedding anniversary gift

This was wary of my gift to my w ride for our 9th anniversary and she loved it!!! Was really thrilled and I couldn’t be happier with the gift and her reaction! Thank you so much Beth!!!

Pete Bray
QuickTrophy
Also good friends of Rob and Audra!!

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