Repairs and Resizing
Does your jewelry need repair or a cleaning? Is your ring fitting poorly and you need it resized? Did you lose an earring and need a single to complete the pair? We're happy to repair jewelry that was made here in our studio.
Visit Repair & Resize PageFinding the right size
Not sure what size ring or bracelet you need? Looking for advice on the pendant size or chain length you should buy? Visit our Sizing page for sizing measurements, tips, and tricks.
Visit Sizing PageShipping and Production Times
Wondering when your order will arrive? Check out our Shipping and Production page to learn more.
Visit Shipping & ProductionCleaning and care
Learn how to clean and care for your jewelry based on the metals and stones we used to make it.
Visit Cleaning and CareFAQ's
- Do you offer free local pickup?
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Yes! If you're able to pick up your order during our regular business hours and want to skip the shipping fee, select Local Pickup as your delivery option during online checkout. You can also request local pickup when you place an order over the phone. See more of our shipping options on the Shipping and Production page.
- I'm allergic to nickel. Can I wear your jewelry?
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Most people who have a metal allergy are allergic to nickel. Sterling silver does not contain nickel, and we do not use nickel in our jewelry.
- How do you package items for shipping?
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Jewelry is packaged in small black jewelry boxes with the price removed. We include cleaning and care instructions printed on tree-free hemp paper and a white square polishing pad for cleaning copper and silver pieces. If you order jewelry with U.P. copper or for a fundraiser, an additional information card will be included.
All items are packaged securely using reused and recycled materials when possible. - Can I return or exchange a ring for a different size?
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We do not allow exchanges on any rings unless they were bought in the store, off the shelf and have not been resized, and are exchanged within 30 days. In most cases this means we cannot return or exchange any rings. Please see our full return & exchange policy.
- I lost a piece of jewelry and want to replace it, but what if I don't see it on your website?
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We can recreate nearly any piece that you have bought from us since we photograph all of the items we make. You can contact us for a quote and include as many details as possible about the lost piece.
- Does your website list the same items available in your physical shop?
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Yes, each item you find in the physical shop is also listed online. There are also a few gold rings listed online that we do not stock in the store that are made when you order.
- Do you do custom work?
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Please refer to our custom order page for more information.
- Can I use my own stones or metal for a custom piece?
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Unfortunately, we are unable to use your metal in our custom designs. If you have a diamond over 4mm in diameter, please contact us to inquire if we can use your diamond in a custom ring design. We are unable to work with other stones at this time.
- What kinds of metal do you work with?
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We work in sterling silver, copper, brass, palladium white gold, rose gold and yellow gold. Please refer to our materials page for more information.
We pride ourselves on using eco-friendly recycled metals in our work, including local salvaged Upper Peninsula copper.
Please see this blog post for more information about choosing the best metal for your ring.
- Can you make me a copper ring?
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We don't reccommend using copper for a ring; it is a softer metal and is not as durable as our sterling silver and gold options. Oils and moisture from our hands can tarnish copper rings quickly, and may leave black or green residue on the skin.
Rose gold is a great alternative to copper, as it is an alloy of copper and gold. Our 14K Rose gold is similar in color to polished copper and will not tarnish.
- What stone and setting options do you offer for rings?
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We specialize in setting round stones in tube settings and flush settings and can also set cabochons (domed top, flat back stones). Tube and flush settings are durable and snag-free, allowing for comfortable wearing for an active lifestyle. We offer a variety of certified recycled diamonds, rustic rose cut diamonds, Michigan Greenstone, Lake Superior agates, copper banded Lake Superior agates, and other gemstones. Please contact us for more information on our stone inventory.
- Are your recycled diamonds certified?
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Yes, our supplier verifies and certifies all the recycled diamonds used in our pieces.
- What inspires Beth's designs?
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Beth Millner Jewelry is designed for the active, modern individual with simplicity and ease of wearing in mind. We make unique pieces that can be worn everyday, in casual or formal settings. Our strong nature themes offer a timeless connection to a more natural lifestyle.
Beth's tree designs often depict a relationship between trees which relate to each like people. A tree couple's love is strong and steadfast, with deep roots and high reaching branches and a family tree is united and rooted as one, even as its branches grow in different directions and reach new heights.
Beth draws inspiration for each design from the beautiful natural landscape of the Upper Peninsula of Michigan and Lake Superior. Our original line of U.P. and Lake Superior silhouette jewelry is a popular way to show pride in our area. Some of Beth's favorite local places have been direct inspirations in many mixed metal and silver pieces including Little Presque Isle, Wetmore Landing, Picnic Rocks, Presque Isle Park, the Iron Ore Heritage Trail and many others!
- Where is your jewelry made?
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All of our jewelry is made by hand in our downtown studio in Marquette, Michigan. If you get the chance to visit the shop, you can often hear us working away upstairs!
- Does Beth teach any classes?
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Beth is not currently scheduled to teach any classes. Please sign up for our newsletter or follow us on social media to stay updated on any future classes or workshops.
- Can you donate an item to my organization or fundrasier?
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Donating and giving back to our community is a huge part of our business ethos! Contact us using the form on our website and we will let you know if donating to your organization or fundraiser can fit into our donation budget.
If you do not see your question here, feel free to contact us for more information.